GSLK
GSLKThe club library

University Brand Equity: Core and Supporting

A well-run event improves the whole faculty's reputation, not just the club's. It works the other way round too. Which is why how you greet a first-year at the door belongs on the job list.

← The whole library
Musa Pinar, Paul Trapp, Tulay Girard & Thomas E. Boyt · 2014
How it works

A survey of 439 students put emotional environment among the five core dimensions of a university's brand — in the same group as the quality of the faculty.

The student learning experienceCore and supporting create it jointly; you cannot repair a brand in pieces.
  • Perceived quality of facultyThe most important of the five. Not something a club controls.
  • University reputationGrows when your work is talked about beyond the university.
  • Emotional environmentThe sense of belonging. Here you act directly and almost without money.
  • Brand loyaltyThe university's dimension: you contribute, you do not own it.
  • Brand awarenessThe university's too. Say that out loud before the report to the rector's office.
You can see which dimension your club actually moves; the four supporting ones — library, student living, careers, facilities — stay outside this figure.
What you do first

Make a two-column list: left, everything the club does for visibility; right, everything it does so a new person feels they belong. If the right column is shorter, put one person in charge of making sure every newcomer gets a personal message, by name, within a week.

Who thought of it
PTGB2014
Musa Pinar, Paul Trapp, Tulay Girard & Thomas E. Boyt
2014

The full biography is on the public version

No freely licensed likeness of this person exists, so this is a generated emblem. It is not a portrait.

Where this runs in the platform

These screens carry out this specific work. Every published work in the library also has at least an exercise — it is at the foot of this page.

Loading…

What this connects to

These works are related to the one you just read — and not by accident:

Competencies
On your club's competency map

Opens in the member workspace — you need to be signed in.

The public version
University Brand Equity: Core and Supporting

The same work written at length: what it claims and what its evidence is worth.

Check it yourself

Links to publishers and libraries. There are no links to unauthorised copies here, and there will not be.

Links open in a new window.